Post by jameshoff on Mar 14, 2024 5:08:30 GMT
Subscribing to an online newspaper is a fairly simple mechanism, a couple of clicks. But canceling your subscription often turns out to be a complicated and tortuous process. From the moment you access an information website you may find yourself faced with a paywall, a "wall" that prevents you from reading the articles, or you may find a window that blocks reading and you need to sign up for a subscription to continue. Once you have subscribed, however, canceling your subscription can be an obstacle course. NOT ONLINE Repubblica and La Stampa belong to the same Gedi publishing group and, in both cases, canceling your subscription is not as immediate as subscribing and cannot be done online. How to cancel your subscription from Repubblica is explained on the FAQ page (Frequently Asked Questions.
The answers to the most frequently asked questions by users) on DY Leads the site: “You can cancel your subscription by calling the number 0689834120 from Monday to Friday from 9am to 9pm and on Saturday from 9am to 3pm, excluding holidays. [...] Or by sending a PEC to the address specifying the subject and the User ID necessary to identify the Services whose deactivation is requested". Therefore, cancellation can only take place by calling or sending a PEC. And the same goes for La Stampa . "EVERYTIME" The situation does not change much for the online Courier subscription. Information can be found by accessing the Courier Terms and Conditions page ; here there is a section (4.3) that explains how you can delete your subscription.
"The user can deactivate the Subscription at any time and without additional costs by contacting customer care on 0225844190 active during the following times from Monday to Friday from 9am to 8.30pm, Saturday from 9am to 3pm or by sending a fax to the number or a PEC to . In this case, for the courier on call and PEC, the possibility of canceling via fax is added . These cancellation procedures generate problems between readers and inevitable complaints . This was highlighted, for example, by the writer and finalist of the Strega Jonathan Bazzi in a tweet : "To subscribe to @lastampa digital, all you need is a credit card, to cancel the subscription they want a certified email (!) with a photocopy of the documents, a fax (!!) or a phone call to a switchboard where you are left waiting for a good quarter of an hour without anyone answering.
The answers to the most frequently asked questions by users) on DY Leads the site: “You can cancel your subscription by calling the number 0689834120 from Monday to Friday from 9am to 9pm and on Saturday from 9am to 3pm, excluding holidays. [...] Or by sending a PEC to the address specifying the subject and the User ID necessary to identify the Services whose deactivation is requested". Therefore, cancellation can only take place by calling or sending a PEC. And the same goes for La Stampa . "EVERYTIME" The situation does not change much for the online Courier subscription. Information can be found by accessing the Courier Terms and Conditions page ; here there is a section (4.3) that explains how you can delete your subscription.
"The user can deactivate the Subscription at any time and without additional costs by contacting customer care on 0225844190 active during the following times from Monday to Friday from 9am to 8.30pm, Saturday from 9am to 3pm or by sending a fax to the number or a PEC to . In this case, for the courier on call and PEC, the possibility of canceling via fax is added . These cancellation procedures generate problems between readers and inevitable complaints . This was highlighted, for example, by the writer and finalist of the Strega Jonathan Bazzi in a tweet : "To subscribe to @lastampa digital, all you need is a credit card, to cancel the subscription they want a certified email (!) with a photocopy of the documents, a fax (!!) or a phone call to a switchboard where you are left waiting for a good quarter of an hour without anyone answering.